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Dr. J Wilson Is this you?

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2 Ratings • 1 Comment

1.0
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Quality Rating

Dissatisfied

Friendly Staff
Promptness
Wait Time
30 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Easy Appointments

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Showing 2 of 2 Ratings

Seems to have checked out

Posted on July 26th, 2013

Didn't return phone calls for over a week. Had MRI films for 2 weeks. When I went in for a visit the office staff handed me the MRI films back. When the doctor came out to the lobby to give me a prescription, he saw the films and asked if he could review them! It was unclear why he hadn't reviewed them in the 2 weeks he had had them. He asked to have the folks who did my MRI compare it to a previous one. They FAXed him the results but he hadn't read it because he didn't notice they added an addendum on the end with the info regarding the comparison. He had dismissed it as a duplicate of the original FAX. For one appointment, he seemed to forget I was there. After waiting a half hour, I asked at the desk when he would be ready. They seemed surprised he wasn't already in with me. Someone went and got him (I assume from his office) to start the appointment. I did not feel comfortable with his thoroughness and attention to detail, to feel comfortable putting my health in his hands.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on October 11th, 2017

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