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Dr. Roberto S Concepcion Is this you?

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9 Ratings • 5 Comments

1.9
  • 1
  • 1
  • 0
  • 1
  • 6

Quality Rating

Dissatisfied

Wait Time
31.2 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 9 of 9 Ratings

Rude & disrespectful

Was suppose to be in the ER waiting for my father to arrive to put an emergency catheder in. Didn't show up until we waited 30 mins. Was rude to my mother, bedside manner was horrible, would never recommend him.

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Two Stars

Was Short and didn't explain options to my father and he told my father "you have cancer and you have lived a good life"

Wait time
20 minutes
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Awful

Don't expect them to answer their phones in the main office for at least a half hour. Horrible service & rude.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Dr. Conception is a "matter of fact" doctor who tells it like it is. My husband and I appreciate that in a doctor as well as their knowledge, sense of humor and taking the time to actually listen to what we have to say about an ailment. We recommend Dr. Conception to anyone who needs an awesome urologist.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Had a vasectomy through Dr. Concepcion was told stitches should disolve in about 2 weeks. After numerous calls they had me come back in a month later. Only to tell me this was not a follow up call and I would have to pay for a "new" doctors visit. When I refused I was brought in to see the doctor - I was told the stitches would come out on their own it could take 2 weeks or 8 months. 2 months late I still have the stitches - other urologists I have called seem to think this is odd. I have called again and the was treated poorly by the office staff and told to soak and cut them out on my own. I would not reccomend based on the events that have transpired in my case.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

One Star

Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Friendly Staff
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
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