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Dr. Robyn Liu Is this you?

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3 Ratings • 2 Comments

3.7
  • 2
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
10 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 3 of 3 Ratings

Five Stars

Posted on January 19th, 2013

I came in 20 minutes early for my last appointment and I was taken back before my scheduled time. I was impressed by this, especially considering it being evening clinic (and can I just say I'm so thankful for extended hours?) I appreciate the time Dr.Liu takes to listen, which sounds simple but is rare anymore. I don't feel rushed talking to her, and I feel that my concerns are heard and my opinions are considered. It is nice to have a say in my care, but I also trust her judgement and admire her brains. She goes out of her way to make things easy for me. I feel lucky to have found her!

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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If they don't help, you lost your money!

Posted on July 10th, 2012

I got glasses made here and after making them twice they still couldn't get the right eye clear so they told me I should try a lined bifocal instead of a progressive. The catch? They wouldn't refund the difference to the downgrade. I paid an additional $100 for the no-line and $80 for the transition which I didn't want anymore since I may not be able to use the glasses. But they would not refund the difference. I paid $500 total for these glasses that I still cannot see clearly out of. If you need glasses, DON'T GO HERE!!!

Wait time
15.0 minutes
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Five Stars

Posted on December 8th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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