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Dr. Rocco Ricciardi Is this you?

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13 Ratings • 4 Comments

4.2
  • 10
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  • 1
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Quality Rating

Highly Satisfied

Wait Time
21.3 min
Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 13 Ratings

Rocco the Lego :)

Going to this kind of doctor can never be a pleasant thing... Or so I thought. The staff, from registration through check out, were excellent... courteous, pleasant, helpful. Dr Ricciardi, I can't say enough about how comfortable he made me feel. His demeanor, smile, calmness, sense of humor... All of it made the situation soooooo much better than I had envisioned. If a doctor and patient can 'click', I felt like we were Legos!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Great bedside manner

Mine was not an especially difficult issue but there were judgment calls involved and I think he had my best interest foremost in his mind. His bedside manner is the best. Humorous, clear, concise. The only issue is the wait. Not only the time spent waiting to get in to see him, but then he left while I changed into a gown and it was longer than necessary before he returned. Minor compared to the quality of care and caring. Highly recommend him.

Wait time
45.0 minutes
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unfocused

Follow up phone calls were non existent. Staff was supposed to call to make an appointment...3 days later I'm still waiting to hear from them. Terrible office service and I waited 3 days for a doctor call back. Looking elsewhere for a doctor who cares.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Dr. Ricciardi is a wonderful doctor/surgeon. He accurately diagnosed my condition and performed 2 major surgeries in a 5 month period. I had a full recovery each time.I would highly recommend him and his team at Lahey Burlington to anyone needing colo-rectal surgery. He is caring and listens to your concerns as a patient and a person.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

One Star

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Three Stars

Five Stars

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