Rod S. Passman, MD

Took tilt table test on May 1, was told would get results in 1-2 days. After 5 days & 3 different calls during week to clinic for results, got no return calls. Called Passman’s office. No return call. Called office next day, was told his regular cardiac patients come first. When asked why no returned calls, was told I must have been “in a hailstorm of misdirected messages.” After a few more days, filed a formal complaint w/ NWM. Suddenly got call from Passman’s PA. He was out of town until next week, she emailed him about situation, would discuss face to face on Mon. at clinic personally fax results to my doctor. Complaint office faxed him as well. By Wednesday after returned, still nothing. Called President of NWM, discussed w/ Admin A. She was NOT happy. Friday, called Complaint office again. Report was finally faxed. My neurologist had consulted w/diff. cardiologist, have rush appointment because they suspect possible serious heart issue due to low HR. Added stress unforgivable!