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Dr. Rodney Charles Is this you?

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17 Ratings • 2 Comments

4.4
  • 12
  • 2
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  • 0
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
30 min

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Showing 12 of 17 Ratings

Dr. Charles should really be ashamed of his lack of attention to patients and their needs.

The very first appointment I had with Dr. Charles was rescheduled because of some event with his grandchildren. I actually understood this as family is very important. The second appointment I had, I ended up waiting over two hours and by the time I would have been seen by him it would have been closer to three hours. I rescheduled my appointment. The office was supposed to mail me my prescription refill. They didn't. Then I get a call that my appointment needed to be rescheduled because he was still having some emergency -- but I could drive to Alexandria if I wanted to see him. I see him in DeRidder because I cannot drive to Alexandria. I rescheduled but stressed I was completley out of one of my meds. The clerk said she'd have one called into Walgreens (note: I'm TriCare so normally it would be a free RX. With President's Day, the Army hospital was closed). I was fine with paying a co-pay. Then I called today and... NO PRESCRIPTION!! This doctor's office clearly couldn't care about the patients.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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this docter is awsome he's a great family man and uncle gets you in and right on out and he's observant and very accurate on all subjects and has a great choices of vcabulary

Wait time
5.0 minutes
Easy Appointment
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Easy Appointment
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Full Review Rating Breakdown
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