The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Rodolfo A Herrera Is this you?

Filter Vitals Ratings

27 Ratings • 6 Comments

3.8
  • 15
  • 4
  • 1
  • 1
  • 6

Quality Rating

Satisfied

Wait Time
17.3 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

Rate Now

Share Your Experience

Have you seen Dr. Rodolfo A Herrera?

Showing 12 of 27 Ratings

Office Staff if horrible

I would have given Dr Herrera more stars but the office staff is so bad I couldn't bring myself to do it. I couldn't get calls returned, and if they did get returned it wasn't by the Dr or PA who I wanted to speak to. Good luck on even having your call answered. I never leave reviews, but after my experience with this office I felt I had to. I was involved in a bad accident and still couldn't get my calls returned. They had nothing to do with refills, but needing referrals to a surgeon. Not happy, will never go back

Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Wonderful Doc, HORRIBLE office staff

Dr. Herrera is wonderful with the care he gives to his patients but his office staff at the Keller location is incompetent. They continuously overbook and I am consistently waiting in his office for over an hour or two, for an appointment all the while being in sometimes unbearable pain. They consistently state they “did not” receive a fax and do not communicate with each other at all. I have come to the conclusion that they do not communicate with their main office in Fort Worth and love to play the blame game. I hope for future patients that Dr. Herrera replaces his office staff with competent people that actually care about their professions in the medical field and not just a paycheck. Because I for one will not be going back to this office and have already advised my doctors to avoid this office like the plague.

Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

I was scheduled during their lunch hour

My last appointment was schedules during the offices lunch hour so I automatically had a 30 minute wait. I had to be fasting so sitting there while everybody ate lunch on the other side of the glass was not fun. I already had issues with the office since a requested LOWER BACK MRI had been denied buy my insurance. My insurance co denied the LOWER BACK MRI because the office had listed the reason for the MRI as MIDDLE AND UPPER BACK PAIN. When I was finally called to the window I was told my procedure had been canceled the day before. No one had called to tell me so I basically wasted a day off fasting for nothing when I got home I called my ins co to find out why the procedure was denied and of course the office had left info off the request and filled the request out wrong. Ins co had sent two notices to the doctor's office but they never responded

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

Dr Herrera is very caring for his patients. I've seen him talk to all patients with compassion for their health

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Four Stars

Dr. Herrera is a great doctor, he has tended to my needs. I have and I would recommend him at all times.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Super nice!

Dr Herrera is attentive and takes the time to listen and know his patients. He's always kind, listens and remembers previous conversations. Excellent bedside manor for ongoing pain management!

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

One Star

Four Stars

Five Stars

Five Stars

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Similiar Doctors

    Dr. Rodolfo A Herrera is similar to the following 3 Doctors near Keller, TX.