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Dr. Roger Diruggiero Is this you?

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7 Ratings • 4 Comments

2.9
  • 2
  • 1
  • 0
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Quality Rating

Neutral

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
30 min

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Showing 7 of 7 Ratings

Rude Doctor

Posted on January 21st, 2016

Very rude doctor. Absolutely no bedside manner.

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Doctor is good. Front office staff needs customer service training.

Posted on March 19th, 2015

I was a patient for over 10 years. There were times when the service was good and NOT so good. The wait times were sometimes long but mostly reasonable. The problem is the front office and the treatment of customers. They just need one day in a customer service training class and it would be okay.

Wait time
30 minutes
Easy Appointment
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No Follow up

Posted on August 19th, 2011

Several times in the past two years, the office has not followed up by calling our family with various test results. We almost always have to call them. Even when we do call to have Dr. DiRuggiero call us, it takes several days after more follow up calls before we actuall hear form him. At best, he appears indifferent to our needs.

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Dr. DiRuggiero is the best

Posted on February 12th, 2011

Easy Appointment
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Four Stars

Posted on August 25th, 2017

Five Stars

Posted on March 31st, 2017

One Star

Posted on July 28th, 2010

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