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Dr. Rollie Ackerman Is this you?

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10 Ratings • 4 Comments

3.3
  • 3
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  • 3

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
23.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 10 of 10 Ratings

PATIENT

She was an excellent physician and so was her P.A. However, why 2 prople were necessary for the office staff as they were both usually bored, rude and in no hurry to assist. That's too bad because it sheds poor light on Dr. Ackerman. I just called for an appt & was told that she was retired. Good for her!

Wait time
25 minutes
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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One of the worst office staff

The worst office staff ... and for medical offices, that's saying something. Condescending, entitled, rude, unprofessional.

Easy Appointment
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You're great, your staff is TERRIBLE

Dr. Ackerman is wonderful dermatologist. She is professional and knowledgeable. Unfortunately her staff is rude and condescending. I have to move dermatologists because I won't be subjected to her staff.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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Office staff is rude and office is overbooked

I had two experiences where I needed a refill and the doctor wouldn't give a refill until I had another appointment and the office is overbooked and the next appointment was several months away. I called my general practitioner who refilled the prescription over the phone and never went back to Dr. Ackerman. OFfice staff is rude and appointment bookings are so far out as to be impractical.

Wait time
15.0 minutes
Easy Appointment
Promptness
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