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Dr. Romeo C Castillo Is this you?

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10 Ratings • 2 Comments

2.9
  • 3
  • 1
  • 1
  • 1
  • 4

Quality Rating

Neutral

Wait Time
30 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 10 of 10 Ratings

One Star

Dr. Cast. was great at explaining what is going on with my health upon my visits and wouldn't do any unnecessary procedures, however, he could definitely improve on his customer service. He seems like he is too much in a rush when explaining anything. He interrupts me when I speak, doesn't smile. Went to him recently for a medical condition and referred me to a specialist instead. When the specialist couldn't figure it out and sent me back to the Dr. Castillo, Dr. Castillo commented upon my second visit by saying, "You're back here again?" Totally unprofessional and would not recommend!

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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One Star

Awful! Office staff is not helpful in making appointments, getting referrals, and actually getting help from Dr. Castillo. Do not go to this doctor or anyone in this office!!

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Two Stars

Four Stars

Five Stars

Five Stars

Four Stars

One Star

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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