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Dr. Ronald Leonard Is this you?

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9 Ratings • 3 Comments

3.4
  • 5
  • 0
  • 1
  • 0
  • 3

Quality Rating

Satisfied

Friendly Staff
Spends Time With Me
Bedside Manner
Promptness
Wait Time
32.5 min
Appropriate Followup
Accurate Diagnosis
Easy Appointments

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Showing 9 of 9 Ratings

Five Stars

Posted on May 25th, 2017

Been to Dr. Ronald Leonard many times over the past 25-30 yrs., and have always found him to be very professional, very knowledgeable, and very easy to speak with. I hope he stays practicing in the area for many more years to come!

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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HORRIBLE OFFICE STAFF

Posted on March 22nd, 2016

The doctors at this office are fine but I will never go back because of its office staff. I have witnessed them yell at patients for not having a referral, speak loudly about private patient information, and in my case, forget to check if patients are waiting to be seen. It was nice that the doctor defended his staff but employees need to be held accountable for their actions. Never once did I hear any of the staff apologize or even acknowledge that an error was made. I also work in healthcare so I know how busy and hectic it can be. However, it is not hard to check the sign-in clip board while you're on hold on the phone or even to just take a look into the waiting room like the doctor did. Obviously, the staff was not so busy that they didn't have 3 secs to look for patients because they spent 10 mins talking about plans for their girls out weekend.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on January 24th, 2014

Dr. Leonard happened to be on the floor of the hospital where my loved one was a patient recently. Although he was not her doctor, he took it upon himself to lecture me on why the hospital could not provide me with any information regarding my sister's care. The doctor would be well served to investigate the details (I have power of attorney in my sister's medical matters) before interferring with a patient's healthcare.

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Three Stars

Posted on April 29th, 2016

Five Stars

Posted on October 1st, 2015

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on December 9th, 2014

Five Stars

Posted on November 5th, 2014

One Star

Posted on June 9th, 2014

Five Stars

Posted on March 10th, 2011

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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