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Dr. Roxana I Carcelen Is this you?

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10 Ratings • 4 Comments

4.1
  • 7
  • 0
  • 1
  • 0
  • 2

Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
39 min

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Showing 10 of 10 Ratings

Overall care

I had to wait a good while but her bedside manner was excelent and she had never seen me before. She took her time got to know now no me and gave me a good exam.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Love her.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Waited almost 2 hours, and she spent less than 5 minutes seeing me.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Never again

Office staff less than helpful. Waited 2 1/2 HOURS for my appt and when I finally saw her there was no acknowledgement or apology. Obviously her time is more important than her patients waiting in the waiting room. Wont be back.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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