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Dr. Ruben O Espinoza Is this you?

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15 Ratings • 4 Comments

3.5
  • 8
  • 1
  • 0
  • 2
  • 4

Quality Rating

Satisfied

Wait Time
30 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 15 Ratings

Not caring towards my newborn

I picked Dr. Espinoza because his practice is less than 10 minutes from my home. When my daughter was a newborn, she had a hard time swallowing her saliva and would choke on it. She started choking while laying flat during her 2 week wellness check. Out of habit, I reach for her and start to sit her up so she could swallow easier. Dr.Espinoza pushed my hands off of her before I could sit her up completely. This resulted in her falling back down onto the table, still choking. He said she was fine, and proceeded with his routine as I frantically explained to him that she's choking. She started turning blue and that's when he finally sat her up and patted her back. I was trying to do that in the 1st place!Then, when he used a tongue compressor to look in her mouth, he gagged her 4 times! Four! It almost seemed intentional because he had become frustrated with me and my daughter. Needless to say, I will never go back to him.As for his office, there is no separate room for the sick kids. So the kids/babies who are there for their wellness check are sitting right next to the sick ones. It was very warm in the waiting room (hello germ incubator) and freezing in the actual check up room (where you strip your baby down to their diaper to freeze). My 1st visit, we arrived 15 minutes early, yet still waited almost 2 hours in the waiting room, exposing our 3 day old newborn to all the sick kids. At her 2 week check up, we waited just over an hour.I would highly look else where for a more caring doctor and a healthier environment.

Wait time
60.0 minutes
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Two Stars

He was very thorough, but also very short with us. I felt rushed and felt that his bedside manner needs some work.

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Great doctor and staff

The best I've ever been to with my kids. They love the train in the waiting room and the friendly staff

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Dr Espinoza is a great Dr he is caring and attentive. My 3 kids love coming to his office

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Five Stars

Five Stars

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

One Star

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