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Dr. Rula A Al-Hilli Is this you?

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17 Ratings • 7 Comments

4.7
  • 15
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  • 1
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Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
17.8 min

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Showing 12 of 17 Ratings

Next Best Thing to Making House Calls

Dr. Hilli has a kind, caring manner. She takes time to listen, explain, yet does not hesitate to get straight to the point. Dr. Hilli , as well as the staff, were absolutely wonderful with my elderly mother. The staff were so good to her that she nicknamed them her "Gals". Mom is in assisted living now and she was very disappointed when she could no longer get in & out of the car go to Dr. Hilli's office and had to change to the doctor at the assisted living facility. She often asks about Dr. Hilli and the "Gals". I've been going to Dr. Hilli since I moved to Logan Twp. over 10 years ago and I have never, ever had to wait more than 45 min. at the most. And I think that was during flu season or when a virus was going around when there were lots of sick people, therefore, a bit of a wait but not long. Dr. Hilli and her staff are very helpful and prompt with referrals, refills, and questions over the phone. I highly recommend Dr. Al-Hilli along with her fantastic staff.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Very nice, but not the best

Dr. Al-Hilly has been my doctor for the last year, and I have been very pleased at times, and very disappointing at others. She is very quick with scheduling me in for an appointment, however, on more than one occasion, I have had to wait between one to two hours to actually see her. The time is usually broken up between sitting in the lobby and the actual room where she sees you. She is also very prompt in calling in a prescription if I need one. As I wrote in my title, she is very nice, and that has given me the patience to deal with the long wait times; I also schedule my appointments with large windows of time now that I know I could wait so long. If there was another doctor in such a close proximity to where I live I would shop around. It couldn't hurt to find a doctor who maybe was not as nice, but saw you sooner. Personally, I don't need my doctor to be nice, I need them to be prompt, and accurate.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Wonderful Bedside manner and very pro-active

Dr. Hilli is a wonderful Dr. and always allows enough time to discuss any problem that you may be having. she is very pro-active when it comes to your health and truly concerned for you as a human being .

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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I am in love

Dr. Hilli and her staff are great. I finally took the step to change doctors and I am so happy I did. You will not be disappointed.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Very Warm and Kind

Dr. Hilli is very caring and will speak to you in depth. She will do what is necessary for your treatment. I really like her she was very kind and warm.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
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A Great Doctor!

I have had many experiences with doctors and none can compare to that of Dr. Hilli. She has the best bedside manner or any doctor I have ever seen--kind, compassionate, caring and knowledgeable. She never made me feel rushed and has always taken the time to speak with me at length regarding any problem I had. I would recommend Dr. Hilli to anyone looking for a new Family Doctor.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
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AWESOME

Dr. Hilli is a kind, caring professional. She has a great personality and takes time to explain test results, treatments, etc. She shows genuine interest in the patients well being.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
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Two Stars

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