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Dr. Russell A Novak Is this you?

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27 Ratings • 4 Comments

4.1
  • 18
  • 3
  • 1
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  • 4

Quality Rating

Highly Satisfied

Wait Time
18 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 27 Ratings

Frustrated

I am not impressed with Dr Novak! I went in with a diagnosis. I simply wanted to find out if he could tell me why my diaphram is paralyzed and possible what caused it. I had to go through 45 min. of breathing tests. Which I was never told the results of. They were also not posted on MyChart either. He told me I needed a CT scan, to which I told him, "I already had one." ( I gather he never even looked at my chart). He then ordered two other tests. MRI being one of them. I asked for an open MRI, because have problems with tight/closed in space. Well after checking, I find out that was never requested. Not sure any of my concerns were heard, and I waited over 2 months for an appointments. No answers = Waste of my time.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
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Five Stars

Wonderful dr.!!!!!!

Easy Appointment
Promptness
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Spends Time with Me
Appropriate Follow-up
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Great doctor. Horrible nurses.

Dr.Novak himself is the best doctor I have ever gone to. He was very thorough and did an astounding job explaining everything in detail. However, I was prescribed a controlled substance and. EVERY time I go to their clinic they mess up my prescription and I have to end up making several trips back and forth every time. Too bad Dr.Novak doesn't work somewhere else....

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Dr. Novak is an exceptional person and doctor. He cares about his patients and thinks very seriously about his diagnosis and the medications/therapy he prescribes. His knowledge is incredible. Dr. Novak is certainly a gift to all of his patients. Fantastic doctor!

Easy Appointment
Promptness
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Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Four Stars

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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