The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Russell A Hayhurst Is this you?

Filter Vitals Ratings

21 Ratings • 7 Comments

3.3
  • 10
  • 0
  • 2
  • 2
  • 7

Quality Rating

Satisfied

Wait Time
15.7 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

Rate Now

Share Your Experience

Have you seen Dr. Russell A Hayhurst?

Showing 12 of 21 Ratings

Rude and uncaring

I honestly felt like I wanted to cry in my appointment. The staff is very friendly, they are very professional about what they do and I feel like I'm getting good treatment. That being said Russel Hayhurst is incredibly rude and harsh. He seems to have little to no empathy when discussing things with you. When you're a doctor who deals with people who experience difficulties in life with vision everyday, you'd think you would develop a little bit of a heart. Not the case with this Dr. have gone to him for 10+ years and finally have had the last straw. Will be looking for a doctor who actually is KIND. Maybe he should learn from his techs because they are sweet hearts.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

One Star

Very rude and did not take the time to discus my disease. I wasn't even sure that there was a problem when I made the appointment, but it is there and he told me about it like he was selling fries. He only cared about his money.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

One Star

russell hayhurst is the most rude uncaring doctor i ever met he does not know how to treat the elderly very rough and un caring about his patients

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Four Stars

Most impressed with the staff. Physician seemed busy but still professional. His manner seems quick but direct and to the point. I actually prefer that to sugarcoating my disease. Would recommend mostly due to staff - knowledgeable and very caring.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

One Star

rude, arrogant, uncaringTold me to leave instead of answering my questions.Gave no advice about light after dilation.Negative experience.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Wonderful Staff!

I read the negative review posted about Dr. Hayhurst and was very confused. Did we see the same physician?? Dr. Hayhurst explained everything so that I could understand, he was kind and caring. On top of that, his staff was outstanding!! Will recommend to anyone who needs glaucoma treatment. Thank you.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

arrogance, glib and egregious

I'm 53 years old and never, NO NOT ONCE, have encountered a Dr that was so arrogant, willingly deceptive, and glib. I understand why other drs have no interest in shareing patient medical records.

Accurate Diagnosis
Bedside Manner
Full Review Rating Breakdown ttcqeayetrwczwezdueawsrsbdyr
Was this review helpful? Yes No Report Abuse

Five Stars

Five Stars

Five Stars

Three Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Nearby Doctors

    Dr. Russell A Hayhurst is similar to the following 3 Doctors near Austin, TX.