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Dr. Russell E Massine Is this you?

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11 Ratings • 4 Comments

4.3
  • 8
  • 1
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Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
13.3 min

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Showing 11 of 11 Ratings

Five Stars

A correct diagnosis after an incorrect diagnosis in Portland, OR. Attentive, wise & courteous. His staff is top notch, too!

Easy Appointment
Promptness
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Accurate Diagnosis
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Appropriate Follow-up
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Retired

A very thorough physician. Always has time to listen and discuss any concerns I may have. Excellent staff, always on time with appointments and excellent follow through when required. I credit Dr. Massine with saving my life with prompt diagnosis of my ailment and subsequent treatment. His associates are of the highest calibre of physicans. Cannot go wrong in selecting this Doctor for knowledgeable and compassionate care.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Great person... GREAT Doctor. Two years prior I saw another Nephrologist... who apparently misdiagnosed my "issue"... Dr. Massine confidently diagnosed correctly. He's got a sense of humor... but his attention to the medical side of things can not be out done.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Spanish Interpreter

After his Hispanic patient (who understood a fair amount of English) requested an interpreter, Dr. Massine violated his patient's rights when he refused to work with the interpreter (me). Dr. Massine was visibly angry and unwilling to follow correct protocol with interpretation. Needed to be made aware of patient's rights in this matter. The patient was shaken up by Dr. Massine's behavior and apologized for wanting an interpreter.

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Five Stars

Five Stars

Four Stars

Five Stars

Two Stars

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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