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Dr. Russell T Porter Is this you?

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10 Ratings • 3 Comments

4.1
  • 6
  • 0
  • 2
  • 1
  • 1

Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
11 min

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Five Stars

Front office Staff is lacking but his current medical assistant is super friendly and responds to be quickly.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Office Needs To Improve Patient Service

Dr. Porter is a very good doctor, however I always feel we are in a race with time. Nurse Aid for doctor does not return phone calls, medical issues are most recently communited by letter not a follow-up call, getting a referral to a specialist is so slow nearly impossible. I'm thinking of finding a another doctor, the administration of this office needs to be overhauled.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Dr. Porter is an excellent doctor, he spends time listening to me, so I have no problem waiting for him because I know when its my turn he will give me the time need. However trying to get a response from his office on a question takes forever if at all. My Pharmacy and I have both left messeages for him and after 4 days have not had a response.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Five Stars

Five Stars

Two Stars

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
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