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Dr. Russell E Swann Is this you?

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9 Ratings • 2 Comments

3.6
  • 5
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Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
11.7 min

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Showing 9 of 9 Ratings

Billing, Insurance and billing that is a major problem

I saw the other Dr. there, Kate Lee, (in this office) her service was fine it is the Billing and Insurance that is a major problem.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Freedom from glasses

Dr. Swann did my LASIK eye surgery and I have never been happier. I found his staff to be caring and very reassuring. In fact, I was so pleased with the level of care and service, that I suggested this doctor to many family members. Several of my family members will even drive 70 plus miles to be seen by Dr. Swann. If you want a great eye doctor with a caring staff, I would suggest that you see Dr. Swann.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Three Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Two Stars

Easy Appointment
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Friendly Staff
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Five Stars

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

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