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Dr. Russell W Phillips Is this you?

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26 Ratings • 7 Comments

4.0
  • 17
  • 1
  • 2
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  • 4

Quality Rating

Highly Satisfied

Wait Time
25.1 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 26 Ratings

Great doctor's incompetent staff

I see Dr Epplle and he is very easy to talk to listens to you let's you have some input on how what treatment you will take. Very knowledgeable and caring. Nurses and staff are a bunch of judgmental and unorganized clowns. Just trying to get a medication refills are almost impossible for them to get done. They lie will tell you your scripts will be ready for you or say they call them in and have lied so many times. Great doctor's need to replace rest of staff

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Love this DR and his staff

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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great care

He is a wonderful Dr with great knowledge always wanting to help which is also a very nice thing to have with your doctor

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Awful

I was not impressed. Long wait time, unprofessional staff and doctor misdiagnosed me.

Easy Appointment
Promptness
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Wait time is unacceptable

I arrived at 10:50 for my 11:00 appointment. I was called back to patient room at 11:40, saw the Dr at 12:05 and left at 12:20.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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one of the best doctors i have ever had.

Dr. Phillips is one of those doctors that comes along, if you are exceptionally lucky, once in a lifetime. I have preferred D.O.'s since i was in my 20's. They always seem to be more sympathetic and make sure the patient is cared for. Dr. Phillips is a throwback to the doctors of yesteryear who spends time with a patient, is interested in their entire well being, and has a staff that reflects this as well. He listens. Having been around doctors all of my life, this attribute seems to be lacking in so many. He isnt there to collect a paycheck, he is there to take care of people. LOVE HIM!I have never felt rushed no matter what time i come in and i highly recommend him for all ages.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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impressive

Very quick, easy and very friendly

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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