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Dr. Russell S Yale Is this you?

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12 Ratings • 2 Comments

3.1
  • 5
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  • 5

Quality Rating

Satisfied

Wait Time
18.6 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 12 Ratings

Shocked he's still a doctor

This man made my deviated septum worse. After surgery, I got a migraine and he refused to see me or deal with the postsurgical migraine. When I went to his office to have the packing removed, he said "Oh, you really were sick" as if he had assumed my husband was lying about the migraine when he called asking for help. Since the surgery I have not been able to breathe from the side of the nose he "fixed" and now am going to see another doctor to correct his mistake. Do NOT see this miserable excuse for a doctor. Only giving 1 star because it won't let me give no stars.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Dr. Jekyll and Mr. Hyde

My first visit with Dr. Yale was very good. He was very friendly and even made jokes. I was having issues with a persistent sore throat/swelling. He prescribed a rinse with Benadryl which did not help at all. When I returned he was very curt and threw out a random diagnosis and prescribed heavy use of Ibuprofin. He did not spend any time listening to my concerns and symptoms. I ended up seeing another doctor within the same office who was much more helpful and personable.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

One Star

Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

One Star

Four Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

Four Stars

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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