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Dr. Ruth Austin Is this you?

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13 Ratings • 1 Comment

4.4
  • 9
  • 2
  • 1
  • 0
  • 1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
17.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 13 Ratings

The Office Staff is Rude

When a doctor or dentist has a friendly, courteous staff, it leaves me with a great impression of the doctor him/herself. Dr. Austin's office staff are grudgingly helpful, they don't announce their names when they answer the phone, they're curt in their responses, and often downright rude. Although I always remain polite and pleasant, there is never reciprocity. I dislike seeing Dr. Austin for this reason and her rating has been diminished because of them and because of lengthy wait times. Dr. Austin in a fine doctor.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Four Stars

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Five Stars

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One Star

Five Stars

Five Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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