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Dr. Sally Burgess Is this you?

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8 Ratings • 2 Comments

4.2
  • 5
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
37.5 min

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Showing 8 of 8 Ratings

EXTREMELY POOR STAFF

Posted on January 10th, 2014

To begin with I really enjoyed going to this office. However, I am severely concerned about the office staff. I have gone 4 months out of 10 without any WIC because of the incompetence of your employees. When I called to complain about the mistakes made with my son's formula, they found that there were no records of me requesting my new formula to be faxed, which shows that mistakes were made by office staff. However, Patty Good refused to admit that any mistakes were made and was very rude. Patty Good, the office manager hung up on me, showing deliberate indifference to my son's welfare. In closing, I would never advise ANYONE to subject there child to the indifference and neglect shown by this office. They do not care about the health or welfare of my son, and I am extremely disappointed in them.

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Four Stars

Posted on March 3rd, 2010

LOVE HER SHES MY DOCTER SHES THE BEST

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on August 15th, 2016

Five Stars

Posted on February 22nd, 2016

Five Stars

Posted on November 6th, 2015

Five Stars

Posted on June 16th, 2014

Four Stars

Posted on June 9th, 2014

Five Stars

Posted on October 15th, 2012

Wait time
50.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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