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11 Ratings • 3 Comments

2.5
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Quality Rating

Neutral

Wait Time
13.3 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 11 of 11 Ratings

Will NEVER see him again!!!

My symptoms on the day of my visit were cramping and frequent urination. The triage nurse took a urine sample and advised me to get ready for an exam as well. When Dr. Campell came in the room he said we don't need an exam because I have a UTI and he would place me on an antibiotic and pain reliever. I was out of the office within 2 minutes. After 4 days taking my antibiotics, I still had the same symptoms with no relief. I called the office and requested a stronger antibiotic, the nurse explained that the urine culture returned negative, meaning I never had a UTI, to begin with. She stated that she will contact Dr. Campell and will call me back. When she returned my call, she said Dr. Campell is recommending that I drink more water and cranberry juice. I was confused by the fact of if I don't have a UTI, yet still having the same symptoms I've had 4 days ago why would I drink more water and cranberry juice??? He never mentioned having me come back and finally do an exam! Not to mention that I spend a hefty copay and medicine fee and even worse, taking an antibiotic for nothing! I had the feeling he was rushing through and didn't have time to see me. I spoke to the Manager Jen Mann and she was very professional. She waved my Co-pay to see another Doctor for an immediate exam. Overall I love VPFW, but I will absolutely never see Dr. Samuel Campell again nor will I recommend him to anybody!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

very satisfied with the care I received from dr Campbell!

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10 minutes
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One Star

Dr. Campbell seemed like he didn't really know his stuff, plus he comes off as really closed minded and did not listen to my input about my condition. I will not see him again.

Wait time
20 minutes
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One Star

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