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Dr. Sandra Gilban Is this you?

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22 Ratings • 4 Comments

4.4
  • 14
  • 3
  • 4
  • 0
  • 1

Quality Rating

Highly Satisfied

Wait Time
22 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 22 Ratings

Worth the wait.

She is a great doctor.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Super

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Good family Doctor

I had been her patient for 4 years and my experrience has been good. Her staff is excelent, her new office at 899 Park Avenue is much more modern and clean, and she is very caring.

Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Good doctor, horrible office

Dr. Gilban herself is a caring physician, but the office in which she works is a joke. I actually left seeing her when I was scheduled to go on a 2 week vacation and the day before realized I only had seven days worth of a medication I take every day (and have been taking for years). When I called the office, I was told that not only was Dr. Gilban on vacation, but there was no way of reaching her. When I explained how important this was and the timing involved, they told me that I could make an appointment with another doctor, but that nothing was available for two days. When I reiterated, again, that this was not a medication I could stop suddenly, the receptionist wouldn't budge. (Luckily, my wonderful ob-gyn knew my history and wrote me a 1mo rX). They seem to have no concept of what a doctor's office is. Be prepared for office staff who act like you're an utter waste of their time even when making an appointment or asking a simple questions. And don't think that if you make your appointment first thing in the morning that you won't have to wait for at least 45 minutes to get seen... but later in the day it's regularly 1-1-1/2 hours.

Easy Appointment
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Accurate Diagnosis
Bedside Manner
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Five Stars

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

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Three Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

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