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Dr. Sandra E Kalm Is this you?

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2 Ratings • 1 Comment

3.0
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Quality Rating

Satisfied

Wait Time
17.5 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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One Star

We've seen Dr. Kalm at an Urgent Care Clinic (Goodnight Pediatrics), so it is expected that all patients that go to Urgent Care are all sick. So while she was checking up on my 3 year old sick & crying daughter, my DD coughed, and Dr. Kalm's instant reaction was to move her chair away from my daughter. And told me that I should cover my kid's mouth when she cough because she don't want to get the virus and get sick because, ofcourse, she needs to be healthy to see other patients too. But you know, I was also too busy calming down my crying daughter while we were there, so I missed that part of covering her mouth. I never encountered such RUDE pediatrician. I expected that all pediatricians are caring to all kids. I really had a bad experience from this doctor and clinic.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

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