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Dr. Santo J Fiumano Is this you?

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16 Ratings • 6 Comments

4.0
  • 10
  • 1
  • 1
  • 2
  • 2

Quality Rating

Highly Satisfied

Wait Time
40.1 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 16 Ratings

WORST CUSTOMER SERVICE EVER!!!!!!!!!!!!!!!

THIS IS THE WORST DOCTOR AND STAFF I HAVE EVER EXPERIENCED IN MY LIFE THEY ALL GO ON VACATION AT THE SAME TIME!!!!!!!!!!!!!! AND ARE ALWAYS OUT TO LUNCH AND NEVER CHANGE THE MESSAGE ON THEIR ANSWERING MACHINE!!!!!!!!!!!!!!

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Wonderful Experience!

Dr. Fiumano is a real gem! The time and attention that he gives to each patient is commendable. He is kind, patient and knowledgeable. The wait may be a bit long but you quickly understand when you realize the time that he spends with you.

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Dr F is a great doctor, takes his time & is though and personable. the office on the other hand....I have never had to wait LESS THAN 1.25 hours & USUALLY it is 1:30-1:45. I takes over 10 days to get a referral. When I have called for a reference # the office left a message on my phone to call back? Why Not leave the #? The ladies are nice but there is no sense of urgency and they seem overwhelmed.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Still being billed for well visit

Dr. Fiumano is ok. I went for a well visit and he tested me for things that were not covered and did not discuss with me before testing. Now after a year, I am still being billed for items that were part of the physical that his office still bills incorrectly. This will be my 5th time calling his office in a year and they still can not get it right.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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lost everything

This doctor ignored my dads complaints about a persistent cough, depression and sores in his mouth( a smoker for 60 yrs).He did not send him for an xray until I called an demanded so. My dad visited every 3 months faithfully . Finally after my insistence , no improvement at all and good year and a half of decrease health and no voice he was sent for testing. He was gone 7 weeks later stage four lung cancer. If you elder parents go to this man..go with them. And hold him accountable to the oath he took. To help people , do your reasonable service...

Wait time
50 minutes
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Daniel R. Marra, Sr. Patient

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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