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Dr. Sathya Kalangi Is this you?

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4 Ratings • 1 Comment

2.3
  • 1
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Quality Rating

Neutral

Friendly Staff
Promptness
Wait Time
47 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 4 of 4 Ratings

unhappy

Posted on July 7th, 2013

My first visit with Dr.kalangi was really great. She is very warm and welcoming , and makes you feel really comfortable and at ease. However as great of a Dr as she is, her receptionist, is horrible! If I have any questions small or large, she spends no time to answer anything. I am a 23 yr old female, Dr kahlangi ordered Me to have a colonoscopy, I was very unsure as to why I was even sent to have this test , and without further information the assistant had already charged my card for 180 dollars for this procedure. Before I could ask her to wait, I needed to check financially if I could have this procedure, and wanted to know why as well since I am seemingly ok, the 200 dollars were charged. I call my banks to stop payment and couldn't. I called the office, withing minutes of leaving to cancel until I had more information on the whole procedure. After talking with my MD and the office doing the procedure as well I was strongly urged to cancel it. Which I did the very same day. I know there are fees for canceling appointments without notice but I gave immediate notice. The Lady in the office refused to help me or answer any questions being very rude. Then telling me I will not be able to get nearly any of my money back despite instant canceling. So I left with no information as to why I needed it, and 180 dollars I will not get back due to rude incompetent office staff. I missed an appointment the week before due to a car accident, and she insinuated I was in the wrong for not rescheduling immediately. Summary, Dr is amazing, receptionist that works the window , terrible. The only reason I won't go back.

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on January 15th, 2015

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on January 8th, 2015

Five Stars

Posted on June 24th, 2010

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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