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Dr. Scott Russell Is this you?

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4 Ratings • 3 Comments

3.5
  • 2
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  • 1
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  • 1

Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
15 min

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Showing 4 of 4 Ratings

Cancelled Appointment

Posted on July 17th, 2017

I had a new patient appointment with Dr. Russell that was scheduled 5 weeks prior. During that time I received appointment confirmations and a call regarding my information as a new patient. The day before the appointment I was called and told Dr. Russell had cancelled my appointment because it was a new patient appointment and that he would not see me unless I rescheduled. New patient appointments were now being scheduled 4 months out. Very unprofessional and disappointing.

Easy Appointment
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Projects Assistant

Posted on October 24th, 2016

I thought Dr. Russell to be very courteous and intelligent.

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Three Stars

Posted on February 1st, 2016

He doesn't ever know how to help me. Always sends me to a specialist. I was wanting a physician who could coordinate my information so I would not have so many people doing their own thing. It is too confusing.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Five Stars

Posted on October 10th, 2014

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