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Dr. Scott A Flanders Is this you?

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2 Ratings • 1 Comment

3.0
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Quality Rating

Satisfied

Wait Time
15 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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One Star

One of my good friends was treated by Dr. Flanders - she has pancreas issues. After a three day stay he basically told her there was no reason for her to be there. Luckily there was a nurse who advocated for her. The comprimise was that prior to getting 'kicked out of the hospital' as there was no reason for her being there she would be evaluated by GI team. Again, she and her nurse had to advocate for this. GI did some tests prior to seeing her and found blockage in the bile duct and they said absolutely she is not going anywhere. What would have happened had she been released. He never came back to apologize. So many pancreas patients get this treatment and it is so crushing. This should be taken seriously and addressed and an apology should be made. Thank God for that nurse.

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Five Stars

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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