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- Appropriate Followup
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Self-verified patient of Dr. Scott R Musick - Posted on November 9th, 2018
My family’s wonderful physician, another Northwest Health physician, made a simple clerical error and put the wrong fill date on my son’s prescription, a simple counting error that could happen to anyone. It was supposed to have been dated for Thursday, but was actually dated for Sunday. Just as soon as I learned from the pharmacy that this simple clerical error had been made, I contacted the on-call physician’s number and received a return call from Dr. Musick on Friday after 5 pm. I politely explained to Dr. Musick, the week-end on call physician, that an error had been made and that my son needed his prescription filled because he had taken his last pill and would be completely out of medication on Saturday morning. Instead of seeing himself as being a responsible part of a medical team, Dr. Musick chose to lecture me and tell me that patients need to learn to do without their medication over the weekend. Further, he said that patients have to learn how to keep the physician's office from making clerical errors. When a grade-school basketball player loses control of the ball, another player runs over to dribble it if she can because that is what a team player does. He doesn't watch it roll off the court, say it's not my problem, and that the team will just have to do without because because someone dropped the ball. I find Dr. Musick's behavior odd since grade school children grasp the team concept so easily. I have also noticed that Wal-Mart associates who are paid by the hour understand the team concept quite well. When you ask a Wal-Mart associate where to find an item on your list, they stop what they are doing and offer to walk with you to help you find it. Then after they help you, they ask if there is anything else they can do to help you today. I recall learning in my business ethics class that responsibility and authority must never be separated. If someone has the authority to do a job, then that person must also be held accountable for actually doing the job. Responsibility and accountability must always go together. My guess is that Dr. Musick is an employee paid a salary, does not pay his own liability insurance, and did not learn the meaning of the word team in medical school. He also seems to have never observed a basketball game, shopped at Wal-Mart, or taken business ethics. My son and my family had a miserable week-end because Dr. Musick could not be bothered to do his job. Caveat emptor: Buyer beware.
Great doctor that truly listens!
Self-verified patient of Dr. Scott R Musick - Posted on February 2nd, 2017
Self-verified patient of Dr. Scott R Musick - Posted on October 10th, 2016
Doctor Musick does a great job of listening to your concerns and symptoms; orders timely labs and makes you feel comfortable with the conversation. If you are looking for a doctor that practices with the latest knowledge of medicine, look no further!
Self-verified patient of Dr. Scott R Musick - Posted on March 6th, 2015
I have had some serious medical issues for a long time now, but almost every doctor I have seen, has pushed me off, acting like I only wanted meds. I hate taking medications so this couldn't be further from the truth. I just want to feel better so I can give my children the time and attention they need. Dr. Musick listens to me, and does anything he can to help me. I would not see anyone else.
Self-verified patient of Dr. Scott R Musick - Posted on November 20th, 2014
Dr.Musick sterotyped me in the worst way. I wasn't given an opportunity to be questioned or give an explanation. He was always very arrogant in his approach and it just seemed like he went through the motions. He never seemed to really care about what I had going on. As long as he could do the bare minimum for you, then he's good. Never recommend or return.
Self-verified patient of Dr. Scott R Musick - Posted on March 22nd, 2013
Self-verified patient of Dr. Scott R Musick - Posted on August 1st, 2012
I love Dr. Musick, he seems to always listen to what I need and takes care me as he sees fit. I trust him and will continue to use him for as long as he is practicing in AR. Note: Wait time was a little longer because computers were down. It usually takes about 10 minutes in tha waiting room
Self-verified patient of Dr. Scott R Musick - Posted on December 31st, 2010
I am a senior who babysits my 2 small grandchildren. I have been in Arkansas a year and a half and a patient of Dr. Musick since I got here on the recommendation of my children. I have always found him to be deeply concerned about my medical problems and available when I need help for me, my husband, or the grandchildren. He is the first DO I have ever used, and because of the excellent care he has provided, I now prefer him over an MD. I give him 10 stars in all areas of his practice.
Self-verified patient of Dr. Scott R Musick - Posted on July 6th, 2010
Dr. Musick has been my PCP for about 3 years, but I will never see him again. Last week, I made an appointment because I had been running a fever over 102 for 6 days. He spent about 5 minutes with me, looked at my throat, nose, etc. and told me it was a viral infection. He gave me mild anitbiotics to prevent a secondary infection and sent me on my way. Three days later, I still had the fever and left a message for the nurse telling her how bad I felt and if they thought I needed to come back in for different medications. After two hours waiting for the return phone call, I decided to go to a convenient care clinic. Upon walking in and describing my problem, the receptionist immediately called a nurse. After taking my vitals and consulting with the doctor there, the nurse sent me to the emergency room.At the emergency room I was diagnosed with pneumonia in my right lung and she assured me that it would have been there three days before when I saw Dr. Musick. He missed the diagnosis of an extremely serious illness.Ironically, while I was in the ER hooked up to IV antibiotics, Dr. Musick's nurse finally called and left a message. It stated that she had talked with Dr. Musick, he said it was probably the viral infection lingering, to keep taking my antibiotics, ibuprofen for fever and to come back the next week if I wasn't feeling better by then. It was an absolute failure on the part of Dr. Musick and his staff.
Wonderful family doctor!!
Self-verified patient of Dr. Scott R Musick - Posted on March 1st, 2010
Dr. Musick is excellent for kids and adults. Seems to stay up on the latest in medical and medication news. Very satisfied with him and his staff.
Self-verified patient of Dr. Scott R Musick - Posted on October 7th, 2009
Great with all ages, from my small baby to my 89 year old grandmother. Dr. Musick is now the PCP for about 15 of my immediate and extended family members.
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