ttcqeayetrwczwezdueawsrsbdyr

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Scott P Rigby Is this you?

About Dr. Scott P Rigby

Dr. Scott P Rigby, MD is a Doctor primarily located in Kent, OH. He has 25 years of experience. His specialties include Internal Medicine. Dr. Rigby is affiliated with Western Reserve Hospital. Dr. Rigby has received 4 awards. He speaks English.

Rating Overview

29 Ratings with 10 Comments

The overall average patient rating of Dr. Scott P Rigby is Great. Dr. Scott P Rigby has been rated by 29 patients. From those 29 patients 10 of those left a comment along with their rating. The overall rating for Dr. Scott P Rigby is 3.9 of 5.0 stars.

Mapbox Map of Dr. Scott P Rigby

Primary Address

Unity Health Network

307 W Main St Ste B
Kent, OH 44240
Get Directions

Specialties

Dr. Scott P Rigby has the following 1 specialty

  • Internal Medicine

    An internist is a physician who focuses on the diagnosis and treatment of conditions that affect the adult population—both acute and chronic.
    These doctors are often who adults see as their primary physicians because they treat a broad range of illnesses that do not require surgical or specialist interventions. They also work to help a patient maintain optimal health in order to prevent the onset of disease.
    In addition to treating the common cold and flu, internists also treat chronic diseases like diabetes and heart disease.

  • Specialty Expertise

    Dr. Scott P Rigby has the following 7 expertise

  • Heartburn
  • Vaccination
  • Chronic Obstructive Pulmonary Disease (COPD)
  • Check-up
  • Physical
  • Immunization
  • Weight Loss

Dr. Scott P Rigby has 0 board certified specialties

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience

Reviews

Showing 5 of 29

One Star

Biggest jerk I have ever met , if I had a rat I would not take them to him

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
One Star

No bed side manners at all very arrogant and rude,

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Again puts money before your welfare

He will not renew prescriptions unless you see him, which can be so inconvenient at times. I had made an appointment to renew prescriptions but it was on a Monday and I got to work on Monday and it totally slipped my mind. I called to reschedule and when I showed up for that appt. he was still at the hospital and would not be in for another hour, which I understand but they should have called me. So I had to reschedule again and when I showed up for that appt. they wanted my $15.00 copay and $25.00 no show charge. I paid the copay but told them at the desk that I would like to talk to Dr. Rigby about the no show charge since he was a no show for me too and I had driven there to the office. I went to wait in the waiting area and they called me up to the front desk after ten minutes of sitting in waiting area to say they had to reschedule my appt because there was not enough time and that he would not take off the $25.00 no show charge. I told her I did not feel good and I needed to see the doctor and they kept telling me I had to reschedule until I mentioned that I would pay the no show fee. Well I did see him just because I was not feeling well and was given an antibiotic but I will not be back.

Wait time
5 minutes
Full Review Rating Breakdown
Not so great

My husband and I have seen Dr. Rigby for about 5 years and are now switching to a different doctor. We have been going to the Kent office and have had several bad experiences at that location. The women who handle the front desk are often rude on the phone when you call to make an appointment. There are several times that I've waited 45 minutes to an hour past my scheduled appointment before seeing the doctor. Last time I went, I had to take a simple urine sample and was told to wait in the waiting room for the results. 70 minutes later I went to the desk to see where the heck the results were and she said, "Oh I didn't think you were still here! Let me check on that." Dr. Rigby is very knowledgeable and provides accurate information. He just doesn't get to know his patients- I've seen him at least 8 times for the same problem and everytime he acts as though it's my first visit. I have to remind him of my history each time. The breaking point for us was when my husband needed his blood pressure medication refilled, and Dr. Rigby said that he would not refill it until he was able to see him in person. My husband had just started a new job and was unable to get an appointment for 3 weeks- he explained this to the woman on the phone who said she would double check with the doctor. She called my husband back and confirmed that he would not provide a refill- not even for 3 weeks until he was able to get in to see him. Does that sound like good patient care to you? My husband had terrible headaches everyday that he didn't have his medication, and said he was done with that doctor.

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
One Star

He does not listen to the concerns of his patients, and always seems to be in a hurry. Another doctor was able to quickly diagnose what Dr. Rigby could not.

Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    4 Awards

  • Patients' Choice Award

    Patients' Choice Award (2010, 2011, 2018)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2010, 2011, 2018)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • NCQA Patient-Centered Medical Home

    NCQA Patient-Centered Medical Home

    The patient-centered medical home is a way of organizing primary care that emphasizes care coordination and communication to transform primary care into what patients want it to be. Medical homes can lead to higher quality and lower costs, and can improve patients' and providers' experience of care.

  • Bridges to Excellence: Physician Office Systems Recognition Program

    Bridges to Excellence: Physician Office Systems Recognition Program

    This program is designed to recognize practices that use information systems to enhance the quality of patient care. To obtain Recognition, practices must demonstrate that they have implemented systematic office

  • Hospital Affiliations

    Dr. Rigby is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    25 Years Experience

  • Ohio State University College Of Medicine

    Graduated in 1993

  • Summa Health System

    Residency

  • Accepted Insurance

    Dr. Scott P Rigby accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Health Network Option Open Access
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • Anthem
    • Anthem Blue Access PPO
    • Anthem Blue Preferred HMO
  • Aultcare
    • Aultcare HMO
    • Aultcare PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Illinois
    • BCBS IL PPO
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Coventry Health Care
    • Coventry HealthAmerica PPO
  • First Health
    • First Health PPO
  • HealthSpan
    • HealthSpan Access PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
  • Medical Mutual of Ohio
    • MMOH SuperMed POS Select
    • MMOH SuperMed PPO Plus
  • SummaCare
    • SummaCare Select Fully Insured
  • The Health Plan of Upper OH
    • Health Plan of Upper Ohio PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

Unity Health Network, 307 W Main St Ste B, Kent, OH

Video

Take a minute to learn about Dr. Scott P Rigby in this video.

  • Similiar Doctors

    Dr. Scott P Rigby is similar to the following 3 Doctors near Kent, OH.