Dr. Seema P Maroo, MD

I am writing to express significant concerns regarding the standard of care I received during my recent medical treatment. Despite undergoing an elective surgical procedure shortly before the COVID-19 lockdown, I was not adequately informed about a critical diagnosis of severe Inflammatory Bowel Disease (IBD). The most alarming aspect of my medical experience was the complete lack of comprehensive patient education. My physician failed to communicate the critical nature of my condition, specifically the necessity for consistent daily medication management. Unlike standard protocols for chronic conditions such as hypertension or diabetes, no explicit guidance was provided about the essential nature of my prescribed treatment regimen. Even during our follow-up telehealth consultation during the lockdown period, no clarification was offered regarding my diagnosis of Ulcerative Colitis (UC), which I later learned was of a severe classification. This omission directly contributed to my… discontinuation of medication, as I was entirely unaware of my autoimmune condition's significance. The absence of clear, transparent communication represents a fundamental breach of professional medical standards and patient trust. Such a significant oversight potentially compromises patient health and undermines the fundamental principles of informed medical care. I strongly recommend a comprehensive review of patient communication protocols to prevent similar situations in the future.

I am writing to express significant concerns regarding the standard of care I received during my recent medical treatment. Despite undergoing an elective surgical procedure shortly before the COVID-19 lockdown, I was not adequately informed about a critical diagnosis of severe Inflammatory Bowel Disease (IBD). The most alarming aspect of my medical experience was the complete lack of comprehensive patient education. My physician failed to communicate the critical nature of my condition, specifically the necessity for consistent daily medication management. Unlike standard protocols for chronic conditions such as hypertension or diabetes, no explicit guidance was provided about the essential nature of my prescribed treatment regimen. Even during our follow-up telehealth consultation during the lockdown period, no clarification was offered regarding my diagnosis of Ulcerative Colitis (UC), which I later learned was of a severe classification. This omission directly contributed to my… discontinuation of medication, as I was entirely unaware of my autoimmune condition's significance. The absence of clear, transparent communication represents a fundamental breach of professional medical standards and patient trust. Such a significant oversight potentially compromises patient health and undermines the fundamental principles of informed medical care. I strongly recommend a comprehensive review of patient communication protocols to prevent similar situations in the future.

Dr Maroo is caring, loving, and knowledgeable this is the only doctor that I lobe!

Dr. Maroo is an outstanding physician who has great compassion and care for her patients. My wife and I both see her and highly recommend her.

She's a good Dr but her nurse is horrible. We're sick of getting other people's test results on our voicemail instead of his results.Nurse usually has no idea who she's talking to constantly confusing him with other patients. Sure the people who we get results for want their results and don't want us hearing them instead. She also doesn't return calls, makes a lot of other mistakes. Might hurt someone because of not paying attention and making so many mistakes.

I scheduled an appointment with Dr. Seema for persistent Acid Reflux. The first appointment went ok, she prescribed some medication and told me I needed a procedure done so we can find the cause for my acid reflux. Shortly after, I realized that communicating with her staff was a nightmare. It took me about 12 business days to schedule the procedure due to no one calling me back after several left voice mails. Before the procedure I called Dr. Seema's office to let her know that I was sick and if it was ok to come to the procedure. No one ever called me back. I went to the procedure, I spoke to Dr. Seema for about 3 minutes before the procedure. After the procedure, when I woke up Dr. Seema had already left the building and did not even bother to talk to me and my husband how the procedure went. I was so upset and have never seen that kind of irresponsible and cold behavior by a doctor. We were left with a piece of printed paper that we have no clue what it meant. When the Nurse… Anesthetist realized that we were upset, she tried to make us feel better. She told us that apparently Dr. Seema was talking to me after the procedure when I was still incoherent and under anesthesia, which of course I have no recollection of it at all. My husband and I were so surprised that any Doctor would try to talk to a patient who is not even in the recovery room yet and was going in and out of sleep. She never tried to find my husband and talk to him if she was in a hurry. Due to my cold, apperanlty I was coughing a lot and that is why it was taking me longer to stabilize. While I was coughing and having problems breathing, that is when apparently Dr. Seema thought that I was coherent and talked to me about the procedure. We complained to whoever was in charge at the time and were told that the Medical Director from Atlanta Gastroenterology would call us to discuss the incident. We never received a phone call by anyone and it's been two weeks now. The next morning after the procedure, I called to refill my prescription and the nurse asked me if I wanted to speak to Dr. Maroo because she knew that I was upset. I spoke to Dr. Maroo and she told me that she spoke to me after the procedure and that I seemed to be coherent. She said she had to go to another patient and that is why she left. But I was her patient too and she did not finish with me first. She apologized and said she would call me with the results form the biopsy. She never called, I got the results in the mail. So, the whole experience dealing with Dr. Maroo and Atlanta Gastroenterology was not pleasant at all. There was incompetence on many levels. I would not recommend this doctor or office to anyone.

I thought she was quiet but very pleasant

Dr. Maroo took all of my issues very seriously, listened and immediately got to work with an action plan to help with diagnosis and treatment. She made me feel like someone was listening and cared about my discomfort. I highly recommend her!

My son were very sad and mistreated by this dr

Dr Maroo is an awesome Doctor. Very smart and great bedside manner! Makes you feel so comfortable!Highly recommend her.