ttcqeayetrwczwezdueawsrsbdyr

About Dr. Serena S Mitroo MD

Dr. Serena S Mitroo, MD is a Doctor primarily located in Norman, OK, with other offices in Edmond, OK and Norman, OK . She has 11 years of experience. Her specialties include Internal Medicine. She speaks English.

Dr. Mitroo has received 3 awards.

Rating Overview

31 Ratings with 12 Comments

The overall average patient rating of Dr. Serena S Mitroo is Great. Dr. Serena S Mitroo has been rated by 31 patients. From those 31 patients 12 of those left a comment along with their rating. The overall rating for Dr. Serena S Mitroo is 3.8 of 5.0 stars.

Locations

Dr. Serena S Mitroo has 3 locations

get directions NRHS INTERNAL MEDICINE ASSOCIATES
1125 N Porter Ave Ste 202
Norman, OK 73071
get directions OU PHYSICIANS
14101 N Eastern Ave
Edmond, OK 73013
get directions Norman Regional Health Center Internal Medicine Associates
3400 W Tecumseh Rd Ste 104
Norman, OK 73072

Book Online Now

Specialties

Dr. Serena S Mitroo has the following 1 specialty

  • Specialty Expertise

    Dr. Serena S Mitroo has the following 6 expertise

  • Check-up
  • Immunization
  • Heartburn
  • Vaccination
  • Physical
  • Weight Loss

Board Certifications

Dr. Serena S Mitroo is Board Certified in 1 specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 12

Best Doctor I've ever Had

Dr. Mitroo is very warm and compassionate and treats me as if I truly matter. A lot of health care professionals treat the obese with disdain and disgust. Dr. Mitroo treats me as if I matter. She's a doctor's doctor.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Dr. Mitroo

Dr. Mitroo is a wonderful, caring doctor. Spending the necessary time to answer questions, she looks at the whole patient and thier needs to devise a plan for wellness.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

She is very thorough and excellent with troubleshooting what is wrong. She also listens to the patient.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Unimpressed

The other reviews talking about her being compassionate and listening, I just don't understand. I had to go to her every week for many weeks in a row for follow-up visits on an issue, and it was obvious by her surprise at hearing the same things over and over again that she hadn't listened to me the first, second, or third time I told her some fact about what was going on, or my medical history. It was like every time I showed up at the office I was some new patient. Also, she didn't do her research on my chronic illness. I kept having to educate her -- which isn't a bad thing necessarily, if I feel like I'm being believed, or if I don't have to tell her the same fact again on a follow up visit. I feel like she didn't take a very serious problem very seriously at all until scary lab results came in many weeks later, despite my saying up-front it was definitely serious based on my medical history. I can't recommend her.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

I am 68 yrs old with debilitating back pain. I had an MRI done and DR Mitroo prescribed vicodin. When it was time to get a refill, I would wait several weeks AFTER MY REFILL WAS DUE to see if I could stand the pain without them and give my system a rest. Dr Mitroo would test my urine, which i assumed was to check for kidney infection. She had often checked my urine even before I began taking vicodin. Well to my surprise, i came in to my last appt, and the nurse wouldnt let me talk to her, and said because of negative UA's, I was more or less a criminal, or to that effect. I was shocked and confused and devastated.So i would not recommend this doctor at all simply because she doesn't keep thorough records, and does not communicate with the patient, and is therefore quick to jump to wrong conclusions. And the worst part is, I have gone to 3 doctors since then for other ailments, not even needing or asking for narcotics but they assume I'm there just as a drug seeker and all treat me very rudely and wont even address my problem. They make me feel like I am a piece of scum and its all due to Dr Mitroo's mis-diagnose of me and what she must have put in my records for life. There is a terrible stigma surrounding narcotics, and justifiably so, but i am not a part of it.

Full Review Rating Breakdown
  • Awards

    3 Awards

  • Patients' Choice Award

    Patients' Choice Award (2014, 2018)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2015, 2016, 2018)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • On-Time Doctor Award

    On-Time Doctor Award (2015, 2016, 2018)

    Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.

  • Education

    11 Years Experience

  • University Of Oklahoma College Of Medicine

    Graduated in 2007

  • Dr. Serena S Mitroo Accepts the Following Insurance

  • Aetna
    • Aetna Signature Administrators PPO
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • First Health
    • First Health PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO

More about Dr. Serena S Mitroo

Dr. Serena Mitroo is Norman Regionals newest Internal Medicine physician. Dr. Mitroo sees adult patients and has experience in the diagnosis and management of difficult medical problems as well as annual physicals, preventive and sick care. Dr. Mitroo completed her medical degree and residency at the University of Oklahoma Health Science Center. Dr. Mitroo and her staff look forward to seeing patients in her clinic located adjacent to Norman Regional Hospital. She is in practice with Internist Lillian West, MD. Her office is located at 1125 N. Porter, Suite 202 in the Norman Medical Plaza. For an appointment call (405) 515-1800.

Locations & Directions

Uploaded January 1, 2012

Video

Take a minute to learn about Dr. Serena S Mitroo, MD - Internal Medicine in Norman, OK, in this video.

  • Similiar Doctors

    Dr. Serena S Mitroo is similar to the following 4 Doctors near Norman, OK.

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.