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Dr. Sergio A Martinez Is this you?

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30 Ratings • 5 Comments

2.6
  • 8
  • 1
  • 5
  • 2
  • 14

Quality Rating

Neutral

Wait Time
54.3 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 30 Ratings

AVOID THIS DOCTOR AT ALL COSTS

Dr. Martinez is very unreliable and unprofessional. When I first called to make an appointment in September, there was no availability until the beginning of November. I went to that appointment and was there for 4 hours to get two tests done. He told me to schedule a follow-up for the end of November which was cancelled. I rescheduled another appointment for mid-December, which was cancelled again. When I tried to reschedule, they told me to call back next week to check his availability. That is no way to run a practice. I am giving him a rating of one, but he deserves a zero. The system does not allow me to give him zero stars.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Dr Martinez. May be a good. Doctors but his staff completely unprofessional. My med was never sent to pharmacy and when they finally did send it ,they send the wrong Meds.

Wait time
56 minutes
Friendly Staff
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Not going back to that office!!!

I went to see dr. Martinez referred by my primary doctor for a clearance polmunary letter for a surgery. Dr Martinez ordered a number of test that I needed to do for my clearance, after finishing all I went to the office (since nobody contacted me from there) trying to get my letter, the receptionist told me I needed an appointment in order to get the letter from the doctor and she gave me one for 3 weeks later. When I arrived at 12:45 for my 1:00pm appoiment they have the nerve to tell me the doctor wasn't going to be there until 4:30pm (that's a 3:30 hour gap from my appoiment time), when I told them I couldn't wait they insist I waited to see the doctor telling me a was the 3rd person to be seen... Seriously? U gave an appointment for 1:00 pm then tell me he's not going to be there until 4:30 which I found very inappropriate and very unprofessional; not only that but then u tell me I'm the 3rd person to be seen so what's the purpose of getting an appointment then? I left the office without a rescheduled appointment because they told me I had to call to me one (I'm already here why can't you give me a rescheduled appointment?). When I called they told me I had an appointment that I cancelled and when I told them what had happened they acted like they didn't care at all and once again didn't give an appointment saying I had to call the next day after 12, when I asked if I could just walk in to get my letter they said the doctor do not see patients without appointment. So here I am without an appointment yet or my clearance letter which by the way it's the only thing missing for my surgery, God knows when this people are going to feel like giving me an appointment to get the letter and stopped delaying my surgery. I would make sure to tell my primary doctor to never ever refer me there for any polmunary concerns I'm pretty sure they have to be a lot of polmunary specialists out there that have offices that work professionally and efficiently.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Excellent Dr. very professional.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Corporate Sales

Was pushed into having to do pulmonary function test just because i had a cold. Dr. just wants to bill my insurance company. They are thieves.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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