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Dr. Sergio Zamora Is this you?

About Dr. Sergio Zamora

Dr. Sergio Zamora, DO is a Doctor primarily located in Eagle Pass, TX. He has 26 years of experience. His specialties include Family Medicine. Dr. Zamora is affiliated with Fort Duncan Regional Medical Center. He speaks English.

Rating Overview

21 Ratings with 4 Comments

The overall average patient rating of Dr. Sergio Zamora is Good. Dr. Sergio Zamora has been rated by 21 patients. From those 21 patients 4 of those left a comment along with their rating. The overall rating for Dr. Sergio Zamora is 2.9 of 5.0 stars.

Mapbox Map of Dr. Sergio Zamora

Primary Address

Sergio Zamora Family Medicine

2450 El Indio Hwy
Eagle Pass, TX 78852
Get Directions

Specialties

Dr. Sergio Zamora has the following 1 specialty

  • Family Medicine

    A family practitioner is a doctor who specializes in caring for people of all ages, at all stages of life. Rather than focusing on the treatment of one disease or patient population, family practitioners are often the doctors that people see for their everyday ailments, like cold and flu or respiratory infections, and health screenings. When necessary, family practitioners will provide referrals for conditions that require the expertise of another specialist.
    The doctors may also provide physicals, inoculations, prenatal care, treat chronic diseases, like diabetes and asthma, and provide advice on disease prevention.

  • Expertise

    9 Expertise

  • Influenza
  • Weight Loss
  • Family Planning
  • Chronic Fatigue Syndrome
  • Immunization
  • Attention Deficit Disorder (ADD) / Attention Deficit Hyperactivity Disorder (ADHD)
  • AIDS/HIV (Acquired Immunodeficiency Syndrome)
  • Check-up
  • Contraception

Reviews

Showing 5 of 21

Five Stars

excellent services

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Poor customer service

Was having problems with meds, called office & left messages with clerks & recorder for nurse to call back & never received call back. I was told my referral would be faxed to my specialist & it was not faxed, causing me problems to see specialist.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
red flag

My husband was at the ER three days prior to his appointment with this MD. When I called to scheduled, they only asked for his name and the lady who scheduled my appt was in such a hurry that I couldnt say anything after. So the day of the appt comes, we arrive an hour early to be able to fill out the proper paperwork and for them to be able to verify our insurance. Thirty min layer they tell us that my deductible isn't met and that we have a copay. So I tell them, no my deductible is met and I don't have a copay, I have a coinsurance of 15% of the allowed. The lady in the front didn't know what I was talking about so, I called my insurance and once I had my insurance on the phone, I gave her the ph and she verify what I had told her. Well, the office decided to charge me a copay of 25.00 before my consult. Even though they had already talked to my insurance that I don't have a copay. My question to them was, "how do you know what the Dr will do and order" that's when the office manager comes out and she tells me with a very ugly attitude and eye sight " what, do you need help" I was in shocked by her attitude. The manager, started to tell me that I have to pay before the visit so I asked ok, so what cpt code are you using so I can ck with my insurance the allowed and pay my coinsurance, she stated, we can't give out that information. so I ask her again, "how do you know what to charge me" her reply was" we don't we are just charging you a third level consult" so I ask, third level, isn't that for an established patient???Mmm, red flag.... So she looks at me and then she leaves and I'm still at the window. So I said, ok I guess I'll get a refund or a statement later on. Well, couple of min later with the receipt in my hands, they called me and stated that as per the PA and the office manager they are refusing to see me, that I have to leave the premises. I was in shock. Why would they do that? Because they new I couldn't be tricked like all those old people. Basically I was a threat to whatever wrong doing at that practice. I used to wk at drs office and copay yes are due at the time of visit, coinsurance is due when the Dr have seen you, in other words, the Dr will let the bullet knows what he wants to do and then prior to the exams, the pt is notify of the charges in the room...never again going to this Dr...very bad office...

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
One Star

WOULD NOT RECOMMEND

Full Review Rating Breakdown
One Star
  • Hospital Affiliations

    Dr. Zamora is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    26 Years Experience

  • Western University Of Health Sciences

    Graduated in 1992

  • Doctors Hospital

    Residency

  • Accepted Insurance

    Dr. Sergio Zamora accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Texas
    • BCBS TX BlueChoice
    • BCBS TX HMO Blue Texas
  • Cigna
    • CIGNA Open Access Plus
    • CIGNA PPO
  • First Health
    • First Health PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
    • Humana National POS
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO
  • View by Location

Locations & Directions

Sergio Zamora Family Medicine, 2450 El Indio Hwy, Eagle Pass, TX
  • Nearby Doctors

    Dr. Sergio Zamora is similar to the following 3 Doctors near Eagle Pass, TX.