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Dr. Shannon E Turnbow Is this you?

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21 Ratings • 2 Comments

3.6
  • 12
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Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
16.7 min

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Showing 12 of 21 Ratings

Low score for office staff

I made an appointment with Dr Rivas three months ago. I heard good things about her. I take off work and show up early for 2:00 appointment. The staff said my appointment was cancelled and no one contacted me. They said they would change to Thursday. Not everyone can take off work when it is more convenient for the doctor. Maybe if we could charge them what we make in an hour that would stop. Poor customer service. Staff was extremely RUDE.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
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Five Stars

We love Dr Rivas!! She is very

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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