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Dr. Shannon Wiggins Is this you?

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51 Ratings • 22 Comments

2.4
  • 12
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  • 4
  • 4
  • 29

Quality Rating

Neutral

Friendly Staff
Promptness
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Spends Time With Me
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Easy Appointments
Wait Time
53.9 min

Showing 12 of 51 Ratings

Very caring doc

I am a patient at Dr. Wiggins office. I have never had a bad experience there. The staff makes you feel comfortable, and both doctors are there for the needs of the patient. I have see the office turn people away if they are only seeking drugs. These doctors, like all others, are trained to know the warning signs of drug abuse.

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The worst service i ever seen

they tell you a price at first them a year after you got bill for something else . and then when you call to the office they dont know because all the staff is new and all kind of sh..... excuses

Wait time
60.0 minutes
Easy Appointment
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previous patient

wish my ins would let me go back. hard to find a caring family doctor. i really miss going there.

Wait time
45.0 minutes
Easy Appointment
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Don't Let them deter you

Dr Wiggins made me take all kinds of test. She spends time with me and is good at what she does. People get turned away and then start problems.

Wait time
50.0 minutes
Easy Appointment
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Dr. Shannon G. Wiggins, DO - Family Care

First, Dr. Shannon G. Wiggins, DO, is a mid-40s FEMALE, Not MALE and graduated in 1997 from MSU's School of Osteopathic Medicine.I feel she is a very caring n compassionate physician overall, who truly does care about her patients. Her problem, to me, is that: she overbooks her appointments/appts. It's a min. of 3 patients to 1 appt time slot, with having only herself to cover all these appts and those who walk in for urgent treatment, as walk-ins are allowed. -Even though she does employ another physician, she does have 2 offices to cover, so there's just 1 physician for each. -This creates a backlog of patients to be seen and one easily ends up waiting an avg of 2.5 hrs before finally being seen by her or her associate.*I've even waited up to 4.5-5 hrs to be seen and have been sent to her other office so I could be seen, after a 2.5 & 3 hr wait at her downtown office. The fastest I've ever been seen is still after 1-1.5 hrs of waiting. -She does check me out thoroughly, this is probably due to my past extensive history in the medical field. PLUS I write everything down to talk to her about for an appt, to make sure my appts with her are thorough and everything is covered until my next monthly/4wk appt.-I think if she cuts back on her patient load or employed the staff she needs be employing to handle her patient load, this will give her more time to spend with her patients, et al.-She also needs to renovate her offices to at least have comfortable + adequate seating for all (its SRO sometimes & she just has hard plastic chairs to sit on), and needs to have adequate heating & cooling, as there's no a/c in the summer time at either office and offices are cold in the winter, except for a portable electric heater, at times. -I believe her overall rating would improve greatly as again, she is very friendly and I feel she does care but is greatly overworking herself to the point her quality of care seems low, as she can't get everything done in a working day.

Wait time
60.0 minutes
Easy Appointment
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One Star

staff is rude,they dont know basic office procudes,incorrect billing.the staff are young girls with n schooling,they are responilbe for people health care and they think its a joke,there playing nurse.theyed even put other patients .big mistakes that cause someone there life,doctor wiggin her self is fine.so are the other doctors.but they need to realize that the staff plays a big roll in patient care,so they need to be trained how to set apointments,how to bill patients,just how to runand office perend.send staff to school.

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60.0 minutes
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One Star

Dr. Shannon G. Wiggins, DO is the worst doctor I've ever seen in my life. Facility is totally outdated. Staff is very rude, No logistics and Don't care attitude towards patients. Shannon herself is a unprofessional and careless person. It is the worst place. Please think 100 times before you visit to Dr. Shannon Wiggins office. Good Luck!

Wait time
60.0 minutes
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Most unprofessional Dr EVER11

Wait time
40.0 minutes
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Heppa Laws Browken

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60.0 minutes
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Drug Seekers are kicked out

Most of these negative comments i would venture to guess came from patients that were let go from the practice. If you break there contract you will be kicked out. I read these reviews and can only think most of you are talking this way for reassons similar to my suggestion. DR. Wiggins saved my life!!!!!! thats the truth!

Wait time
60.0 minutes
Easy Appointment
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State File Eight Counts Against This DR.

after walking out of this doctor's office, I later saw the newspaper that the state filed 8 counts of incompetence against this dr. One case resulted in the patients death. What a joke, how can this person's doors still be open??

Wait time
60.0 minutes
Easy Appointment
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5 hours and counting

That's correct, been in the office waiting to see the Dr for over 5 hours.....even better, she's not here and I get to see someone else. Not a very good impression for a first time visit

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
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