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17 Ratings • 3 Comments

4.5
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Quality Rating

Highly Satisfied

Accurate Diagnosis
Wait Time
15 min
Promptness
Friendly Staff
Bedside Manner
Easy Appointments
Spends Time With Me
Appropriate Followup

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Showing 12 of 17 Ratings

Might be a great doc but....

Five attempts to get physicals scheduled for my wife and myself resulted in multiple cancelled appointments by their office, quoting their online scheduling doesn't work properly, finally showed up to the appointment THEY SCHEDULED FOR ME!!! only to be told they don't have any record in their system. The office manager was nice enough to offer to reschedule me AGAIN. No thank you, I will be going somewhere more competent. The doctor might be the greatest in the world, but I will never know as their online and on phone scheduling system is so jacked up, it ruins the practice.

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Five Stars

Dr Kraft made me feel very comfortable and I was able to talk her with ease.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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Nice Doctor, rude nurse

I had an appt with Dr. Kraft today, I am pleased with her personally but I don't feel that she is taking some of my health issues seriously enough, I'm not sure if I will keep her as my doctor. Her nurse Melissa leaves quite a bit desired. I found her to be argumentative and rude and she alone would be enough of a reason to move on.

Wait time
25 minutes
Easy Appointment
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Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
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Three Stars

Five Stars

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

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Five Stars

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