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Dr. Shelly J Mcquone Is this you?

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23 Ratings • 10 Comments

4.3
  • 16
  • 0
  • 5
  • 1
  • 1

Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
20.7 min

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Showing 12 of 23 Ratings

Terrific

Very understanding, kind and thoughtful. Excellent manner. Very empathetic and sincere.

Wait time
10 minutes
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Five Stars

Dr, Shelly McQuone is wonderful as is her staff at Upper St. Clair Hospital. She and staff friendly and caring. Every visit with her was great. Followed by surgery, she is highly skilled. She is an excellent Dr. and Surgeon. I would recommend her. She is amazing.

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Outstanding Talent

Excellent Listener! Takes patients' concerns seriously. Difficulty occurs in getting follow-up appointments. Her willingness to research problems is commendable.

Wait time
10 minutes
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Wonderful doctor

Dr. McQuone did a total thyroidectomy on me back in 2008 and has a wonderful practice and bedside manner. I would highly recommend her to everyone!

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Five Stars

compassionate and thoroughly explains your diagnosis and treatment. i felt very at ease with her

Wait time
45 minutes
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One Star

I arrive for my first appointment on time and Dr. McQuone arrived 15 minutes later, proceeded to eat her breakfast and use the restroom while I waited in the room across from her office. When she finally did come in she was very brief, ordered a CT scan, and an appointment with an allergist. I went for my CT scan and my first follow-up appointment was cancelled by the office. On the rescheduled date, I waited 45 minutes to be seen and had to leave to return to work. On the third rescheduled follow-up visit, I waited 30 minutes and was finally seen only to be told she couldn't pull up the results of my CT scan on her computer because the system was down, but she would assume everything was ok. She wrote me a prescription for Nasonex and sent me on my way! Very, very disappointed with the whole experience. I did not want special treatment, but I would have appreciate a more thorough exam especially since I've been experiencing this problem for many years. On a brighter note, I did get a 2nd opinion and a correct diagnosis from a great ENT whom I would recommend, unlike Dr. McQuone

Wait time
35 minutes
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grateful family

My mother who is 79 years of age, has had a goiter x 40 years. Despite family and professional encouragement to have treatment, she refused. Finally she contacted Dr. Shelly McQuone, and the rest is history. My mom who is very leary of medical professionals in spite of having 2 daughters who are RN's with 40+ years of experience, fell in love with her and trusted her to the utmost. She was very upfront and honest with my mom. My mom had a thyroid removed that was 15cm in length size and had a wonderful experience with the surgery and post-operatively. We are a very grateful family to still have my mom around who will be celebrating her 80 birthday soon. we will forever be grateful to Dr. McQuone and her staff and would recommend her in a heartbeat to anyone needing ENT treatment.

Wait time
10.0 minutes
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Simply the best

I felt like I was in the best of hands when I went to see Dr. McQuone the first time and thereafter. She really takes the time to explain everything in detail and makes sure you understand everything. I had to have half my thyroid removed and I feel she did and excellent job. It is healing great and I believe the incision will be barely visible once it heals. Her professionalism is outstanding and having to go through this ordeal I couldn't have been in better hands. She is simply the BEST.

Wait time
5.0 minutes
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Excellent surgen

Removed my tonsils and took real good care of me.

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Great Surgen

Performend a UPPP on me for Sleep Apnea

Wait time
5.0 minutes
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Five Stars

Five Stars

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