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Dr. Shilpi Anand Is this you?

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2 Ratings • 2 Comments

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Quality Rating

Dissatisfied

Friendly Staff
Promptness
Wait Time
20 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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One Star

Posted on April 7th, 2016

Many of the staff both in the office and nurses are very rude. There are a couple very nice nurses that really want to help. Dr. Anand has too many patients and she cannot keep track of what is going on with a patient. She comes into the office without first reviewing the file and orders things to be done that have already been done and that she should have reviewed . She is in and out so fast and you are just left hanging even if you are seriously ill. It is unfortunate but with this doctor it is just a matter of getting you in and out of the office as quickly as possible so that insurance can be billed. I would not recommend.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Office Manager Kathy, Terribly RUDE

Posted on December 4th, 2014

The office manager, Kathy was so rude and unprofessional. After knowing that I had a disability, after I reluctantly had to explain why I missed appointments, she continued to be insensitive, loud and extremely condescending. In addition, very harshly told me that " they could not have me as a patient here". This woman needs some customer service training and the doctors at this practice need to know how they are being represented. I would NOT recommend this practice. I really taken back with the treatment I received. I am a professional and would not give this office any stars due to poor office manager behavior.

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