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Dr. Shirley Tsong Is this you?

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21 Ratings • 3 Comments

4.3
  • 15
  • 1
  • 1
  • 2
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
11.7 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 21 Ratings

Five Stars

Posted on October 30th, 2015

I love her, she is sweet and makes me feel comfortable.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Never go anywhere else!

Posted on February 20th, 2013

Dr Tsong feels like a friend when she comes into the exam room and quickly puts me at ease. Despite the vulnerbility that goes along with a usual exam, Dr Tsong is quick to distract me with chit chat and is always extremely gentle. All the doctors there are equally kind and caring. The staff is friendly,sensitive and love their roles in their patient's pregnancies. For my third pregnancy,I lived more than 20 miles away and still never wanted to change practices for someone more local. Never more than a 10 minute wait and all my questions are always answered no matter how many I have.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Terrible Staff

Posted on June 19th, 2011

While the doctor is wonderful, the staff is terrible and rude. Unwilling to listen and discuss insurance despite claim forms being presented with clear instructions on how to file. The staff told me I was only in there as a favor to another doctor in the building. Implying that my value as a patient was not as high as someone who had scheduled normally.Both when waiting/signing in and afterwards when dealing with the insurance staff I was frustrated and disappointed as someone who has worked in the service industry for over a decade. Clearly unwilling to go the extra mile despite great doctors.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on January 4th, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on December 1st, 2016

Five Stars

Posted on October 19th, 2016

Five Stars

Posted on July 27th, 2016

Five Stars

Posted on March 17th, 2016

Five Stars

Posted on January 29th, 2016

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown ttcqeayetrwczwezdueawsrsbdyr

Five Stars

Posted on December 4th, 2015

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

Five Stars

Posted on August 21st, 2015

One Star

Posted on July 2nd, 2015

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