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Dr. Shyrelle Gardner Is this you?

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19 Ratings • 7 Comments

4.1
  • 12
  • 0
  • 3
  • 3
  • 1

Quality Rating

Highly Satisfied

Wait Time
46.1 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 19 Ratings

Five Stars

Simply excellent.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Dr. Gardner is an excellent physician. She takes time to listen to her patients, and is very detailed in her analysis.

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Two Stars

she needs a new staff or office manager. They have failed time and again to call in prescriptions, called in wrong prescriptions, forgotten me in exam room, been rude on the phone etc etc. She is very nice, but overwhelmed.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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You can do better

Dr Gardner is an ok doctor. The only people that rave on her are people that have limited resources to accessing info, who are not very knowledgable, who put their trust in man ( or woman) in this case, people that don't realize that she only cares about a buck and all the attention that you think your getting is mostly being nosey about your personal issues not medical issues while your in the waiting room is filled with people that have been there for hours @ least 2 hours at the minimum. The office staff has a high turnover, you never know whose going to draw your blood, answer the phone, or assist your needs. As far as forms they do take forever the usual time for a form is about 3 days at the maximum not with Dr. Gardner plan on weeks. People rely on dr. Gardner because she's African American. I have at one time or another sat an observed the entire office everyone is always friendly but you can see that they are over worked and limited to what they can do. The office manager is old and looks like she should be at home retired instead of working.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Doctor needs an entirely new staff!

The staff is very unprofessional. Follow up by the staff is terrible. My mother almost had a surgical procedure cancelled because they never sent the records to the surgeon as they assured her that they had on several occassions. The wait time for my mother was riducously long....3 hours. The Doctor is wonderful but the staff needs to be replaced.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Dr. Gardner is a good doctor. But the wait time is ridiculous and her staff is so unprofessional.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Awesome Doctor!

I have been a patient for 25 years! Since her first office in Mt. Airy on Germantown Ave @ Pleasant St. She is very;caring, knowledgable, always asks about my family,plesant and spends quality time with me during my visits. I never have problems with her staff filling out forms when required. The staff is friendly and professional! My only peeve is the wait time! This is probably atributed to the one on one time that she spends with each patient. A PA or RN Practioner would be helpful even though it may be a costly expense for Dr. Gardner and then her patients wouldn't always have the pleasure of seeing her. Either way, I am her patient forever! She's a GREAT DOCTOR!!

Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Five Stars

One Star

Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Three Stars

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