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Dr. Stephen L Jones Is this you?

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25 Ratings • 4 Comments

3.7
  • 12
  • 3
  • 2
  • 4
  • 4

Quality Rating

Satisfied

Wait Time
29.1 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 25 Ratings

Five Stars

I love the way that Dr. Jones takes the time to listen and evaluate your problem, always a very pleasant experience the the Family Wellness Clinic.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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my horrible experience

I had the worst experience ever at this office. I never even got to see Dr. Stacey because I was dealing with the "General manager"(who was rude and disrespectful). Anyways, I had an appointment but I missed it aNd rescheduled. When I rescheduled I talked to someone on the phone who told me I did not have to pay a $25.00 fee for missing because I was not informed of it. Who has a fee like that anyways and doesn't tell their patients ahead of time, like we're just supposed to know? Anyways after waiting a little over an hour of my appointment time, I get called. Yay I was thinking since I was already there to long. I get called to get told I have to pay the $25.00. Well I wasn't going to. Its not right to have a rule like that but not inform people. The general manager was so rude. Not only to me, but also the lady at the window. I felt so bad for her. Hopefully one say, Dr.Stacey as a more respectful General manager representing her, because she was not nice what so ever. Will never go back there and am definitely changing doctors.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Very Pleased

I was very pleased with the entire experience. From start to finish, it was pleasant. The staff was very friendly and helpful.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
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Five Stars

Awesome physician and staff, I love Dr. Jones mannerisms. She is a very knowledgeable and caring doctor.

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Four Stars

Four Stars

Four Stars

Three Stars

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

One Star

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

One Star

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