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Dr. Stephen A Hightower Is this you?

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24 Ratings • 4 Comments

4.3
  • 15
  • 3
  • 4
  • 1
  • 1

Quality Rating

Highly Satisfied

Wait Time
13.8 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 24 Ratings

Five Stars

He was very patient and was very accomodating. His staff is also very friendly. I found the right place for me!

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Five Stars

Dr Hightower is a caring physician. He accurately diagnosed my kidney cancer and performed laparoscopic minimally invasive surgery to remove my kidney. I am now free of cancer and am thankful to have been referred to such an amazing surgeon.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Good Doctor, Terrible Office Staff

Dr Hightower is a good doctor trapped in a bad office with a horrible staff. Dr Hightower does his best to run from room to room to attend to the patients, but he doesn't spend a lot of time with you and you will feel rushed as he glances at your file, asks you a few questions and then prescribes you something to try for a couple weeks (that's your cue to go see the receptionist up front on your way out). The appointments are overbooked, the staff is uncaring, unwilling to take responsibility for their mistakes, and simply don't care who you are or what you're there for. Checking in for your appointment? Sorry, they have to update their Facebook status first (true story). Have a question about a procedure? Don't ask because you will simply be berated for calling and disrupted their day and not finding the answer on your own. Be prepared to wait. And have your questions ready for the doctor. He will go fast.

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

I have been to multiple urologists for my urological condition without improvement. Dr Hightower accurately diagnosed and treated me. He is a Top Notch M.D.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Three Stars

Three Stars

Two Stars

Five Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

Four Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

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