Dr. Stephen W Bayles, MD

Dr Bayles left me feeling confident in the next steps and the whole procedure. He was very knowledgeable and experienced in the surgery I will be undergoing.

No problems. Dr Bayles is actually one of the best I have at VM.

Both PA [...] and Dr Bayles are the consummate professionals for listening compassionately and relating to you as a fellow human. Their ability to communicate to and reassure the patient is outstanding. There is never a wrong question, and there is never any impatience on their part. They know what they are doing and won't leave you until you are totally happy with the visit.

Dr Bayles and his PA were excellent.

Dr. Bayles gave me his diagnosis but also said I should get the growth on my neck checked to make certain.

After 4 years of searching for an answer to my throat pain, Dr Bayles gave me a diagnosis. I am very thankful for that

We drove 4 hours because I trust Dr Bayles completely with any serious issues I have.

Dr. Bayles made me feel anxious free from my health condition. He is a good listener and find time to answer all my questions. Thank you Dr. Bayles, you are indeed excellent surgeon.

BEWARE! During almost one hour at the doctor, three different people came and saw me for 2-3 minutes each. Rest was all wait time. However, they promptly billed my insurance company for 45+ minutes visit. The insurance company said that the charges for up to 10 minutes visit with the doctor would be $99 whereas for 45+ minute visit, $429! Furthermore, the doctor never called back or discussed CT Scan results with me. He was supposed to call the following day but 5 days later, no feedback. On the 6th day, they tried reaching me because I talked to the hospital's customer service. The hospital investigated and said that this visit was coded properly and the charges were appropriate. My confidence in this doctor and Virginia Mason - especially their ENT providers - is very low due to this incident.