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Dr. Stephen D Paul Is this you?

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13 Ratings • 5 Comments

4.3
  • 9
  • 1
  • 1
  • 1
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Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
20 min

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Showing 12 of 13 Ratings

Five Stars

My Daughter is 15 and tore her ACL . Dr. Paul has been the best with her! She felt confident and valued by him as a patient from the very first appointment.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Dr Paul is my favorite ortho

I went to see him because I tore my miniscus. He told me it would heal itself since nothing was torn. Then he examed my left leg too because I told him I tore my ACL back in the 80's. They cut the whole thing off in the 80's (kaiser Permanente). Dr Paul said I need reconstruction because my ACL was unstable. The surgery went through like a breeze. Now my left leg is in better condition since Dr. Paul operated on it. He is the best!

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Disappointing

While I believe Dr. Paul is a very capable surgeon, he has a serious disregard for his patients' money and time. The day after my ACL surgery I went back to get stitches out and hear the recommended regimen. All went fine until he wanted to sell me a brace. I have lousy insurance and had access to my own very similar brace. When I told him I didn't want to buy his $150 brace and would wear the one I had he got pissy, quickly left the room and had his fine nurse shuffle me out. Strike one. I had my next appointment yesterday, 3 weeks after surgery. Two days before I was scheduled, I received a call asking to move my appointment two hours earlier in order to accommodate Dr. Paul. I obliged. I arrived exactly at the newly appointed time. After a 27 minute wait and a 3 minute 'nothing' visit with Dr. Paul I decided to write this review.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Senior

I came to Dr. Paul after another surgeon wouldn't discuss my condition and expected me to remain in a wheel chair indefininately. Dr. Paul takes plenty of time diagnosing and then discussing options, risks and consequences, makeing the patient a parner. (After a second operation I am walking without support).

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Ms.

I don't care if I have to wait when I get to the office for my appointment. I know that Dr. Paul spends so much time with his patients explaining anything you have questions for. If he is running behind, I know that he is going to spend time with me to answer all my questions. You never feel rushed, he makes you feel as you are the only one that is important. I have not found that with very many doctors. His staff and nurse are wonderful and also give you the attention and respect that I find rare.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

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Easy Appointment
Promptness
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