- Wait Time
- Easy Appointments
- Friendly Staff
- Accurate Diagnosis
- Bedside Manner
- Spends Time With Me
- Appropriate Followup
Share Your Experience
Have you seen Dr. Stephen T Gerrish?
Self-verified patient of Dr. Stephen T Gerrish - Posted on May 4th, 2017
Very Pleased With Care
Self-verified patient of Dr. Stephen T Gerrish - Posted on May 31st, 2016
I was seen by Dr Gerrish this morning for an Upper Endoscopy. The quality of care I received and Dr. Garresh's bedside manner were excellent. I would definitely recommend this Gastroenterologist to anyone !
Extremely Pleasent Experience!
Self-verified patient of Dr. Stephen T Gerrish - Posted on March 19th, 2016
Savanah at the front desk was extremely accommodating and warm. That defiantly stems from the environment that Dr. Gerrish creates. The office was decorated so beautifully! No plain white walls thank goodness! Upon my first appointment he informed me that this wouldn't be like other doctor visits. He explained his vision for his practice, talked about his family and made clear the ultimate goal was having a one on one experience with each patient. He actually let me talk about my full medical history which helped when brainstorming about the root cause of my stomach issues. It was honestly such a treat to go there, if you are looking for a great doctor look no further!
Self-verified patient of Dr. Stephen T Gerrish - Posted on March 8th, 2016
I would highly recommend Dr. Gerrish. I was pleasantly surprised to find a doctor that actually paid careful attention when I described my symptoms. He promptly ordered the necessary tests/procedures to assist him in determining the source of my condition. He then took the time to explain the results, (in laymen terms), with me. He was able to pinpoint the source of my symptoms and create a comprehensive plan of action. I can happily say that I am doing much, much better.
I trust Dr. Gerrish with my family
Self-verified patient of Dr. Stephen T Gerrish - Posted on January 16th, 2016
We love Dr. Gerrish!! I am a physician, and Dr. Gerrish is the type of doctor that other doctors go to. He is ethical, smart, and very experienced! He did a procedure for me and a family member, and we couldn't be happier. He is very compassionate, and he is a good family man that we trust. I have more family members that need a gastroenterologist, and we will absolutely be going back to him. It is very hard to be a doctor in todays world, though Dr. Gerrish makes it look easy with his skill and knowledge. He really cares, he has a great team, and he is a great listener. Thank you Dr. Gerrish for taking such good care of my family!
Self-verified patient of Dr. Stephen T Gerrish - Posted on May 1st, 2015
Dr. Gerrish is a fantastic doctor who is focused, detailed, and cares about his pateints. He is friendly and very professional.
Waited almost 2 hours!
Self-verified patient of Dr. Stephen T Gerrish - Posted on November 20th, 2013
My husband was referred to this doctor by his primary doc. The first appointment he waited for almost 2 hours and was NEVER seen! Obviously he could no longer wait in the office, as he is in a wheelchair and could no longer sit there. The second appointment was NO better. Again he waited for 1.5 hours and again was NEVER seen! What type of professional runs an operation like this? I am all for doctor-patient time, but this is absolutely unacceptable! I am grossly disgusted by the lack of concern for their patient's time!
Veronica, I am truly sorry for the terrible experience that you and your husband had at the office where I am currently employed. I agree with you that this kind of treatment is 100% unacceptable. Unfortunately, I am an employed physician of a multi-specialty practice and I have no direct control over patient flow or interaction with office staff. I am fully aware that this is a recurring problem at this practice, and, believe me, I have pleaded with management repeatedly to improve the office dynamics in order to treat patients the way they should be treated. Most of the problems that patients encounter actually have nothing to do with the doctors themselves. I only have so much power to enact change, however, as I cannot hire employees or change office protocols. I can assure you that, if I was aware that you and your husband were having this experience, I would have personally interacted with you to immediately solve the situation. Unfortunately, the physicians are never involved in the handling of a patient until they are physically sitting in the exam room with that patient. These ongoing problems with my current practice are one of the many reasons why I am in the process of creating my own private practice, so I have intimate knowledge and direct control of the entire experience for patients, and I can make changes when needed so everybody stays happy and healthy! Again, I share your frustrations. Please keep in mind, however, that a comment such as this reflects very poorly on me personally, when in fact I was not even involved in the terrible experience you had. This can have very serious future implications for me professionally. In the future, should you have a problem with another physician or physician's office, I encourage you to try to contact the physician directly so they can be involved in solving the problem for you. Trust me, our first priority is the patient, and we never want anybody to have an experience such as this.
A Great Doctor
Self-verified patient of Dr. Stephen T Gerrish - Posted on August 14th, 2013
I Love Dr. Stephen Gerrish as a Doctor. He takes the time with his patients to explain things in terms they understand and actually listens to your concerns. I followed him from his other practice to the Lacicero group and would follow him where ever he practiced. I'd recommend him to anyone. The office wait is frustrating but I still go still see him as I haven't found another G.I. doctor like him
Self-verified patient of Dr. Stephen T Gerrish - Posted on April 10th, 2012
Very thorough and thoughtful. Takes time to explain the diagnosis and treatment options. I am very pleased.
Self-verified patient of Dr. Stephen T Gerrish - Posted on August 24th, 2011
Gerrish is great, he has a super bedside manner and does not beat around the bush - he tells you what you are looking at without hesitation. I recommend him to anyone who has gastro issues.
Good but does not return phone calls
Self-verified patient of Dr. Stephen T Gerrish - Posted on June 17th, 2011
Dr. Gerrish is very thorough and complete in his assessment and explains treatment options very well. During treatment, however, I had an important question and it was 2 weeks from my appointment. He failed to return my call and I am thoroughly disappointed, as I thought he would be the one doctor who would care enough to call back and offer assistance. I am now left hanging and unsure what to do about a serious issue related to my health. Maybe my initial assessment of his level of caring was inaccurate.
I truly apologize for the unreturned phone call. I pride myself on ensuring that I attend to all my patients questions. Please remember, however, that all physicians are also dependent on an office staff or other third parties to receive messages, test results, patient feedback, etc. Sometimes, we just don't get the information. Please remember this when formulating opinions of any of your physicians. Usually the impression you get from time spent directly interacting with your physician is the correct one. I sincerely hope that you were not hurt or suffered any bad health outcomes as a result of this occurrence. I also hope that you would feel comfortable returning to see me, as you seem to have had a good experience.
Self-verified patient of Dr. Stephen T Gerrish - Posted on May 3rd, 2011
I had colonscopy and upper GI scope, Dr Gerrish was very professional, informative and I will go back to him in the future for any problem I may have.
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