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Dr. Stephen W Rex Is this you?

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20 Ratings • 8 Comments

4.5
  • 17
  • 0
  • 1
  • 0
  • 2

Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
24.4 min

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Showing 12 of 20 Ratings

Freind former patient

Steven is not only a great Dr. But a true trusted friend we love him in my home he is welcome needed and loved. A real dream come true. God speed

Wait time
10 minutes
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LAURA-the INOVA MEDICAL GROUP TRAINER AT FRONT DESK

I have been going to this establishment for over 10 years. This time my insurance changed, and I was handing Laura the Health Equity debit card for my blood work. She called the company where the Health 1equity card originated, instead of calling the number on the back of the debit health equity card. She turned me away while 1 patient and 4 employees were present. I called Health Equity and I was able to use this card for the blood work. She couldn't tell the cost of the blood work if I were to pay. How could she be training anyone when she doesn't know how to handle insurance. I am seeking a new doctor and transferring my files. Also, Ellen Hodges being the only CNP or otherwise left there is really slim pickins. She has the worst personality, and I would have to be desperate to want to go to her ever again. Your place was like a circus this past Friday, and I will not be coming back there. Its like the blind, leading the blind. Is this why you switched and have your own concierge care on the other side. I am sorry to sound like this, but I have never been treated like this by anyone down there till Laura from INOVA sent me away. Ellen Hodges is another reason to make me want to stay away. I have been wanting to say this for a long time, so here it is. It was nice doing business years ago, but the past two years or so are too much like a big joke, and the joke is on the patient. The place changes too much, and so do the doctors and CNP's. Sandy Robertson WAS THE BEST. Dr. REX, you are making a mistake changing to INOVA>

Wait time
30 minutes
Friendly Staff
Accurate Diagnosis
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One Caring and Professional Doctor in N. Va.

Dr. Stephen Rex is truly an asset to the medical profession. He listens to what you are saying, treats you with care and professionalism, and is up to date with his medical practice.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Elizabeth Orsini

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Appropriate Follow-up
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highly recommended

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Dr Rex is great, but the practice is horrible, especially office staff

Doctors on call, never call you back (except Dr Rex).Office staff is rude, incompetent and uncaring. When any of us are sick we have to go to Urgent Care clinics or the Emergency Room because office staff won't fit you in.

Wait time
55.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Four Stars

bright,articulate,kind, and caring...terrific doctor....clinic atmosphere in waiting room and difficulties in seeing him sometimes

Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Great guy and good physician

Our whole fmailiy feels very comfortbale with Dr. Rex as our first line of defense. When he cannot provide the specialized diagnosis or care he sends us to other specailists he knows and trust. He does not do that without good reason, at times taking a wait and see attitude. But when it needs ot be done, he will send us on. He listens, he cares and we have developed a trust relationship that is hard to find in modern family medicine.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Five Stars

Five Stars

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
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Bedside Manner
Spends Time with Me
Appropriate Follow-up
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