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Dr. Stephen C Schwartz Is this you?

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12 Ratings • 1 Comment

3.2
  • 6
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  • 5

Quality Rating

Satisfied

Wait Time
13.3 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 12 Ratings

Poor bedside manner - cold, no compassion in delivering bad news

We saw Dr. Schwartz for consultation regarding a type of gastrointestinal cancer. He came with rave reviews for his knowledge & familiarity with recent clinical trials/medications. I would give him high reviews on intelligence. However, his bedside manner was horrible. Very blunt, cold, all business. In dealing with patients facing a terminal cancer diagnosis, although the outlook may be grim, there is a better way to deliver that news than what we experienced. He didn't seem to show any compassion for the situation. Granted, he may deliver bad news on a daily basis, but we would've hoped to have had him show an ounce of caring. Delivered the bad news, told us there was really no hope and told us to schedule a follow-up appointment. Needless to say, we didn't. Didn't like the 3 nurses at the nurses' station complaining about their patients in the open either. Could've done without that. Our family has many physicians in it, so we have high standards for how medicine should be practiced. Sorry to DMC, but can't say we were impressed with the oncology clinic.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Easy Appointment
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Five Stars

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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